One Chief Executive asks another: “How many people do you have working for you?” The other replies: “About half of them.”
It could be worse than that. Research over the last eighty years has shown that in every job or profession 84% of job holders will be low or average performers regardless of skills or experience. According to the same research, that means each one will be losing you between 19% and 38% of salary cost.
And it gets worse still if they are managers or other professionals.
So, how do you transform your low and average performers into top performing stars? Profiles solutions are the answer.
Profiles Solutions allow you to avoid the sheep-dip approach to devolping your people and produce person-specific routes your own managers can use to bring out the best in your people.
More Profiles Solutions are sold than any other profiling tools in the world. The profiles are designed by people who understand how business works and the challenges you face. Once a profile has been completed, the data is yours and you can download multiple reports for different purposes, in any volume, at no extra charge.
Every day, 45,000 clients in 100 countries use Profiles Solutions to power up the performance of their people so they improve productivity, efficiency, sales and the bottom line, however you measure that.
Profile XT™
Profile your best performers in any job or profession. Find out what makes them the best and find out how to develop everyone else to the same high standard. One of the features that makes the XT unique is the capacity to produce profiles based on your own top performers.
Customer Service Perspective™
Two-thirds of all customers who leave you for a competitor do so because of poor customer service. The Customer Service Perspective™ identifies the behavioural characteristics that generate extraordinary customer service so you can manage your customer service staff so they achieve the highest standards.
Organisational Management Analysis™
According to a recent report by industry leaders and psychologists, when organisations don’t fulfil their potential, growth slows down, sales slump, the business stagnates or goes under, one single, causal factor is always present (and you’ll be surprised to learn that it isn’t finance).
If you know what that factor is, you can avoid it. If you don’t or you aren’t sure, it’s like driving while looking through the back window.
That factor is the ability of managers to execute
strategy - ie the ability to take corporate strategy and actually make it
happen.
The Organisational Management Analysis™ will will help you determine whether your managers are capable of executng your strategy and recommend action you can take if they are not.
Profiles Skill Builder™
The Profiles Skill Builder™ is a companion to the Organisational Management Analsysis™. Eighteen self-paced, self-improvement programs, done on internet, help managers to learn, very specifically, how to improve their performance day-to-day. Combining the SkillBuilder™ with other training methods provides a blended approach to the development of managers.
Profiles Team Analysis™
Profiles Team Analysis™ gathers information about team members in twelve essential areas; does an analysis of the data and produces a report that gives the team leader practical suggestions to increase the team’s performance and success.
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